Situational Management in Projects – On-Demand

  • Level: Intermediate
  • Video time: 2 hours
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Overview

Provides general management and professionals with an understanding of concepts and tools necessary to solve problems, deal with situations and issues during the project cycle and to make decisions or recommend actions for improvement.

 1. The Basic Thinking Process

Reactive vs. proactive thinking
Thinking preferences
 2. Situation Assessment Process

Identifying and anticipating problems and opportunities
Clarifying and breaking apart for common understanding
Setting priority to address the most important issues
Determining the right resolution process
 3. Problem Solving Process

Problem description
Listing of possible causes to a problem
Testing causes and determining root cause
The importance of obtaining information
 4. People Problems

Techniques to resolve people problems
 5. Decision Making Process

Setting objectives
Generate alternatives and evaluate them
Get buy-in and commitment
 6. Creativity and Innovation

The creativity continuum
Customer needs
Opportunities
 7. Action Planning

How to develop an action plan
Anticipating changes and problems
Revising a plan

What's Included?

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Module 1

Module 1

Introduction to Change Management
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Module 2

Dynamics of
Organizational Change

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Module 3

Frameworks for
Change Management

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Module 4

Change Tools

Objectives

Upon completion, participants will be able to:

Understand the key elements of solving problems and making decisions
Determine the impact of leadership and thinking styles on a group problem solving and decision- making processes
Address the issues that will make a significant difference to the organization and its customers
Find the root cause of problems and eliminate them
Develop the best possible solutions with greater innovation and creativity to meet the customer’s needs more effectively
Create and implement action plans that consider, avoid and/or reduce risk
Build the commitment of the implementation team throughout the process

Target Audience

General management and professionals expected to understand how to manage situations and issues during the project cycle and to make decisions or recommend actions for improvement.
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Course Syllabus